Frequently asked questions

Is the UNPLUG 12K rechargeable?

Yes! The device features a built-in rechargeable battery that can be easily topped up using any standard Type-C cable. (Note: Charging cable is not included in the box).

How will I know when the e-liquid is completely finished?

The convenient built-in smart LED screen will track your e-liquid level. Once the e-liquid indicator reads empty or the flavor begins to taste burnt, it's time to safely dispose of the device and grab a new one.

Can I refill the UNPLUG 12K with my own juice?

No. This is a closed, pre-filled disposable system. Attempting to open or refill it manually will break the internal air pressure seals and cause heavy leaking.

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