Get in Touch

Have a question about your order, rewards, or our products? We're here to help!

Before reaching out, you might find a quick answer in our FAQ page or by asking our AI Assistant in the bottom corner!

How to Reach Us

  • 📧 Email: support@vapevalley.co (We typically respond within 24 hours)

  • 💬 WhatsApp: Message (Mon–Fri, 10 AM – 4:30 PM / 7:30 PM - 10 PM)

Order Inquiries

If you are contacting us about an existing order, please include your Order Number (e.g., #1001) and the email address used at checkout so we can assist you faster.